How can we help you?

Explore topics

Find answers for questions you have about Instarem

Manage your business account

Everything you need to set up and manage your business account.

Send money

International payments explained: fees, FX rates, limits, and transfer times.

Receive money

How incoming payments work, supported currencies, and when funds reach your account.

How-to videos

loader
Send money to 160+ countries with ease

Send money to 160+ countries with ease

Send global business payments effortlessly, choose currencies, confirm details, and track transfers end to end.

Make bulk payments in a few clicks

Make bulk payments in a few clicks

View all videos

Guides

How to use Instarem for business payments

Upgraded Instarem business experience – now available

Optimising your transactions with bulk payments

Efficiency redefined: The potential of bulk payments – 1,000 transactions in one go

How Instarem keeps your money safe

Learn how Instarem Business keeps your money safe and secure

Didn’t find what you were looking for?

Have a Personal Instarem account?

  1. Log in to your account on the Instarem app or web.
  2. Go to your Profile section.
  3. Tap on Help.
  4. Search for the relevant topic.
  5. Raise a ticket or chat with us if you didn’t find what you were looking for.

Have a Business Instarem account?

  1. Log into your account on the Instarem business portal.
  2. Tap on Help.
  3. Search for the relevant topic.
  4. You can raise a ticket by:
    • Clicking Submit a request at the top-right corner of the Help Centre page, or
    • Clicking Raise a ticket after selecting a topic or FAQ.
  5. We’ll get back to you once your request is submitted.
close icon

Change location and language

You are on our United States of America website. Select below to change to another location.

Selected Image United States of America